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Warranty and Return Policy

by nihtila

First of all, please do understand what you are buying. Our products are special purpose technical items and using them requires a level of technical understanding and hands-on skills. These are not easy plug and play modules – even if we try to make them so and say so! Please contact us prior to buying if you are unsure.

Warranty

We do not offer warranty per se due to the nature of the products. We do not sell complete products but modules and components of DIY nature, where finishing a product always requires other modules and components, connections, soldering, and often modifications.

However, we absolutely wish you a successful build and experience with our products. Therefore, if you have any issues, even a damage caused by yourself, please contact us and we can try to help in solving the issue or repairing the item. This may even help us designing a better protection in future products.

Returns

We have a two-week return policy which means you can request a return up to 14 days after receiving the item. To request a return, please contact us first for return instructions.

In order to be eligible for a return, the item must have no signs of use, e.g. nothing soldered on.

Buyer is responsible for all shipping charges.

Damaged or incorrect item

If your item is damaged upon arrival, contact us immediately. All products are tested but sometimes they escape the tests, e.g. a bad solder joint can cause intermittent issues.

Likewise, contact us immediately in case you receive a wrong item.

Custom or modified items

Any custom or modified (by your request) items are not returnable.

@2023 Kaamos Tech Ltd

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